Privacy Policy

Effective Date: July 24, 2025

At SnuggleSmile, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit or make a purchase from https://www.snugglesmile.com.

1. Who We Are

SnuggleSmile is operated by Brightbloom Ventures Ltd, located at 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom. If you have questions about this policy or your data, please contact us at support@snugglesmile.com.

2. Information We Collect

When you visit our site or make a purchase, we may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment information.

  • Device Information: IP address, browser type, time zone, and cookies installed on your device.

  • Order Information: Products purchased, order history, transaction details.

  • Usage Data: Pages visited, time spent on the site, referring websites.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate updates and promotional offers

  • Improve website functionality and user experience

  • Prevent fraud or misuse of our services

  • Comply with legal obligations

4. Legal Bases for Processing

We process your data under the following legal grounds:

  • Contractual necessity – to fulfill your orders

  • Legal obligation – to comply with applicable laws

  • Legitimate interest – to improve our services and marketing

  • Consent – for email marketing or non-essential cookies

You can withdraw your consent at any time.

5. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Payment processors to securely handle transactions

  • Shipping providers to deliver your order

  • Service providers (e.g., email, analytics) under strict confidentiality

  • Authorities if required by law or for fraud prevention

All third-party partners are contractually obligated to safeguard your data.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy. Order data is typically kept for 6 years for accounting and legal compliance.

7. Cookies and Tracking

We use cookies to:

  • Maintain your shopping cart

  • Analyze traffic and usage behavior

  • Personalize your experience

  • Show targeted advertisements

You can manage cookie preferences through your browser settings.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict data processing

  • Receive a copy of your data (data portability)

  • Withdraw consent for marketing

To exercise your rights, contact support@snugglesmile.com.

9. Data Security

We use SSL encryption, secure payment gateways, and internal access controls to protect your data. While no method is 100% secure, we take reasonable measures to protect against unauthorized access, loss, or misuse.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us for removal.

11. International Users

By using our site, you understand that your data may be transferred to and stored in countries outside your own, including the UK, where our operations are based.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to:

📧 support@snugglesmile.com
🌐 https://www.snugglesmile.com
📍 Brightbloom Ventures Ltd
71–75 Shelton Street, London, WC2H 9JQ, United Kingdom